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Our return policy is based on customer satisfaction. We guarantee that anything you purchase will meet your satisfaction, if not, you can return it for a refund, store credit or exchange.
We accept returns and issue refunds for the full purchase price of unused items for 30 days from the date of purchase. It is the customers responsibility to pay shipping back to us for returns, we will pay the postage back to you for a exchange; if we make a mistake on your order, we pay postage both ways.
We cannot accept returns on merchandise that has been used. If you feel an item has failed due to a manufacturing defect, please email us the details along with any photos that are appropriate and we will do our best to resolve the issue.
If you order is not filled by us correctly, contact us by email: seDucktive5@gmail.com
We will send you a pre-paid postage to return the wrong item along with sending the correct or missing item.
When an item is out of stock or back ordered we will contact you for instructions.
You can return the item(s) for full merchandise credit as long as it's in new and resalable condition. Please package carefully to ensure your return arrives in good condition for full credit. Please do not use newspaper (marks product) or shredded paper.
Important: Our laser printed invoice can mark balls and other products so please bag products, especially if made with vinyl plastics. If you include any printed materials, our invoice or otherwise, please bag that paperwork to ensure product arrives in good condition, ie without print transfer.
You pay for the shipping charges on the return and any product sent in exchange.
Returns by USPS, UPS, FedEx:
300 e 95th st, Suite 121,
New York, NY 10128
Send a ship notice to info@DoStuffWithThings.com (when and how it shipped).
Include a note what you would like to do with the return credit: refund, hold as store credit or apply to another item you would like to order. Please include a phone number in the box with the return.